Reference

What You Agree To When You Use 98hh

These terms set out the rules that apply to your account, your deposits via JazzCash, Easypaisa, or Raast, and how we manage access across supported regions where local law permits. Read them before you start — they are the agreement between you and us.

Account eligibility rulesJazzCash, Easypaisa, Raast deposit conditionsWithdrawal verification stepsRegional access based on local lawHow to raise a dispute

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The Rules That Govern Your 98hh Account

98hh Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on 98hh, you confirm that you meet the eligibility requirements set out here and that access to our platform is lawful in your region under applicable local law. We do not extend account services in jurisdictions where doing so is prohibited. Your

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account is personal — it cannot be transferred, shared, or used by anyone other than you. Each account holder may hold one active account; duplicate accounts are subject to closure and any pending balance may be withheld pending review. Deposits made via JazzCash, Easypaisa, or Raast
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are processed under the payment terms displayed at the time of the transaction. Withdrawal requests require identity verification before funds are released. We reserve the right to request supporting documents — such as a copy of your CNIC or a screenshot of your payment wallet —
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at any stage of the withdrawal process. Promotional credits, where active, are subject to their own stated conditions and are separate from these general terms. We may update these terms at any time; continued use of your account after a change is posted constitutes acceptance. If
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any clause is found unenforceable, the remaining clauses continue in full effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE HANDLE THIS

Account Security, Data and Your Rights Under These Terms

We apply these terms consistently across all accounts — whether you deposit via Raast, use a bank transfer, or play through mobile. Here is how we handle the four areas that matter most to your account security and rights.

Account Security Your account is protected by OTP verification on login and sensitive actions. We do not store your JazzCash or Easypaisa PIN — those stay in your wallet app.

Data Retention We retain transaction records and account activity logs as required by our operating obligations. You can request a summary of your data through the Account Help Centre.

Requesting Changes To update registered details — mobile number, linked Raast account, or CNIC record — submit a request via live chat with supporting documents. Changes take effect after verification.

Dispute Resolution If you believe a term has been applied incorrectly to your account or a payment, raise it within 30 days via email support. We review and respond with a written outcome.

TERMS CONTACT PATHS

How to Reach Us About These Terms

Questions about what these terms mean for your account, a specific transaction via JazzCash or Easypaisa, or a withdrawal hold? Our support team handles terms-related queries directly. Reach out through any of the channels below and reference your account ID so we can pull your case without delay.

Live Chat Start a live chat session from your account dashboard. Mention the specific clause or transaction reference and we will respond in the same session.

Email Support Send your terms query to our support address. Include your registered mobile number and the payment method in question — JazzCash, Easypaisa, or Raast.

Account Help Centre Log into your account, go to Help, and select Terms Query. You can attach screenshots of disputed transactions or payment confirmations directly through the form.

Your Questions About These Terms, Answered

Below are the questions we hear most often about how these terms apply day to day — covering your account, payments, and what happens when something needs to be reviewed.

Yes. Every deposit — whether via JazzCash, Easypaisa, or Raast — is subject to the payment conditions displayed at checkout and to these general account terms at the same time.

We post changes to this page before they take effect. Continuing to use your account after the updated terms appear means you accept the revised version.

We close the duplicate, suspend any pending withdrawals, and contact you via your registered mobile. You can appeal by supplying your CNIC and proof of original registration through email support.

Log in, open the Account Help Centre, and select Data Request. We compile your transaction history and account activity and deliver it to your registered email within a reasonable period.

Raise any dispute within 30 days of the event you want reviewed. Disputes submitted after that window may not be actionable, depending on the nature of the query.

Access depends on local law and is available only where permitted in your region. Whether you are in Karachi, Lahore, or Islamabad, the same terms apply to all accounts in supported areas.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoPrivacy Policy InfoHoldem FastLane InfoPakistan JazzCash Help 513

What You Agree To When You Use 98hh

Account Security, Data and Your Rights Under These Terms

How to Reach Us About These Terms

Your Questions About These Terms, Answered

01 Do these terms apply to deposits I make via JazzCash or Easypaisa?

02 Can 98hh change these terms without telling me?

03 What happens if my account is flagged for a duplicate?

04 How do I request a copy of my account data or transaction history?

05 Is there a time limit on raising a terms dispute?

06 Does access to 98hh depend on where I am in Pakistan?

Terms & Conditions

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